South Africa Support
At Stillam, we not only deliver world class products, but also offer unrivalled, affordable support packages. Our experienced and knowledgeable support teams understand the system, machine and application needs of our customers and are dedicated to keeping our solutions working as hard as your business.
Our products are supported directly through dedicated offices and through our reseller network.
In addition to our excellent support package we also offer a number of additional services including; training, consultancy and custom programming all delivered through our expert professional services team.
The Stillam Customer Support Area contains everything you need to know about Service Packs, PCI/PDI's,Shareware and more. The Edgecam customer support area also has templates for Machine Tool Configurations and Code Wizard helping get into production quicker. Visit the customer support area on a regular basis to stay up to date on the latest software to complement and enhance your Edgecam system.
At Radan, we not only deliver world class products, but also offer unrivalled, affordable support packages. Our experienced and knowledgeable support team understand the system, machine and application needs of our customers and are dedicated to keeping Radan working as hard as your business. In addition to our comprehensive support packages we also offer a number of additional services, such as training, consultancy and bespoke programming.
Hotline
giving Radan users direct contact with an experienced and knowledgeable team of engineers who understand the business and application requirements of Radan customers.
e-support
e-support enables the Radan engineers to view detailed information via email of any queries for a rapid and accurate response.
Web rescue
Web rescue, a direct PC to PC support service allowing our experienced team of engineers to directly resolve issues.
Expert on site
Expert on site provides customers with complete peace of mind that where required one of our specialist engineers will directly visit a company’s site to carry out the necessary work.
Updates
Radan is continually being developed in line with customer experience, advancements in best manufacturing practice and requirements for new areas of functionality. As part of the support package customers receive upgrades to ensure that they benefit from the most up-to-date functionality of Radan.
Radan installation is efficiently carried out by skilled engineers ensuring that your company can start benefiting from Radan as soon as possible.
The Radan training courses ensure that companies and their staff can fully utilise the features within the software. Training not only helps staff to understand the new software for carrying out their work, but also presents ways to enhance current workflow. Training is carried out at Radan’s dedicated training facilities
Consultancy
Radan consultancy is able to provide an objective, unbiased perspective to address the needs of companies and offer suggestions for improvement and enhancement and to provide solutions that will deliver a fast return on investment.
Bespoke Programming
Radan’s bespoke programming service allows companies to further develop their investment specifically to niche requirements.
Explore Stillam
Edgecam 2012 R2 User Meeting
Stillam CNC Programming Solutions
8/31/12
Electra Mining
Nasrec
9/10/12 - 9/14/12
